Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southside hotel have a swimming pool?

Yes, this Southside hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $145 per night with includes Bedding/Linens, Guest Services, Business Services, Security/Safety, Toiletries, Internet, Laundry, TV, Pool, Wheelchair Accessible, Breakfast, Air Conditioner, Accessibility, Wellness Facilities, Child Friendly, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Jacksonville - Town Center by IHG | Hotel in Jacksonville

9.6 (1007 Reviews) | 1 Bathroom

Southside Hotel | Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel in Southside, Jacksonville

Hotel with free breakfast, near St. Johns Town Center
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Bathtub or shower

Free toiletries

Towels

Hair dryer

Bedroom

Blackout drapes/curtains

Rollaway/extra beds (surcharge)

Pillow-top mattress

Down comforter

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Connecting rooms available

Soundproofing

Iron/ironing board

Phone

Desk

Safe

Breakfast

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

Refrigerator

Microwave

Coffee/tea maker

Parking

Free self parking on site

Wheelchair-accessible parking and van parking available

Onsite parking includes off-street options

Accessibility

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchairs available on site

Braille signage

Handrails in stairways

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible path of travel

Wheelchair-accessible pool

6 on-site accessible parking spaces

Elevator door width (inches): 48

Visual alarms in hallways

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-accessible registration desk height (inches): 30

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Assistive listening devices available

Stairway handrail height (inches): 30

Activities

Winery tours

Health/beauty spa

Outlet shopping

Outdoor pool

Fitness center

Entertainment

Flat-screen TV

Cable channels

Premium channels

General

24-hour business center

Computer station

Conference space (1200 square feet)

Coworking space

Meeting rooms - 3

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

ATM/banking services

Water dispenser

Banquet hall

English

Smoke-free property

Communal living room

TV in lobby

Guest Services

Laundry facilities

Refrigerator

Pool gate

Soundproofed rooms

Rollaway/extra beds (surcharge)

Grocery/convenience store

Free cribs/infant beds

Microwave

Outdoor pool

Laundry facilities

Dry cleaning service

Multilingual staff

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11:00 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per day. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Megan

Nov 24, 2025 09:57:32 AM

Review Score: 10

Summary: Staff and check in were great.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) Room Size: 425.00 square feet m² 2 Queen Beds	General Shower grab bar height (centimeters) - 76, Shower grab bar height (inches) - 30, Grab bar - in shower, Square feet - 425.00, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds (Communications, Walk In Shower) Room Size: 325.00 square feet m² 2 Queen Beds	General Square feet - 325.00, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub) Room Size: 425.00 square feet m² 2 King Bed and Double Sofa Bed	General Shower grab bar height (centimeters) - 76, Grab bar - in shower, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Sofa bed, Wheelchair accessible, Extra bed count 2, Shower grab bar height (inches) - 30, Square feet - 425.00, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds Room Size: 425.00 square feet m² 2 Queen Beds	General Square feet - 425.00, Square meters - 39, Ping - 12, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Suite, 1 King Bed Room Size: 425.00 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 425.00, Square meters - 39, Ping - 12, Separate sitting area, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Standard Room Room Size: m² 1 King Bed 2 Queen Beds	General Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 325.00 square feet m² 1 King Bed	General Square feet - 325.00, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) Room Size: 425.00 square feet m² 1 King Bed	General Shower grab bar height (centimeters) - 76, Number of living rooms 0, Roll-in shower width (inches) - 40, Grab bar - in shower, Number of bedrooms - 0, Low bed height (inches) - 22, Square meters - 39, Ping - 12, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Lowered peephole/view port in door, Shower grab bar height (inches) - 30, Square feet - 425.00, Roll-in shower width (centimeters) - 102, Low-height bed, Low bed height (centimeters) - 56, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Communications) Room Size: 325.00 square feet m² 1 King Bed	General Square feet - 325.00, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible (Mobility, Access Tub) Room Size: 425.00 square feet m² 1 King Bed	General Shower grab bar height (centimeters) - 76, Number of living rooms 0, Shower grab bar height (inches) - 30, Grab bar - in shower, Number of bedrooms - 0, Square feet - 425.00, Square meters - 39, Ping - 12, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: 325.00 square feet m² 2 Queen Beds	General Square feet - 325.00, Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Separate sitting area, Extra bed count 1, Bed count minimum 2, Bed count maximum 2