Is this Serris hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serris hotel?

Check-in time for Serris hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serris hotel have a swimming pool?

No, this Serris hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serris hotel?

Best-rates for the Serris hotel starts from $82 per night with includes Wheelchair Accessible, Security/Safety, Sports/Activities, Air Conditioner, Parking, Accessibility, Fireplace/Heating, Guest Services, Business Services, Restaurant, Entertainment, Balcony/Terrace, Bar, Toiletries, Child Friendly, Internet, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Serris hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serris hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serris hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serris hotel?

Based on the information reported by the owner or manager, the Serris hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serris hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel AKENA Serris - Val d'Europe | Hotel in Serris

| 8.5 (2236 Reviews) | 4 Bathrooms 10 Guests

Serris Hotel | Hôtel AKENA Serris - Val d'Europe

Hotel in Serris

Featuring a bar, Hôtel AKENA Serris - Val d'Europe is located in Serris in the Île de France region, 1.8 miles from Val d'Europe RER Station and 3.4 miles from Disneyland Paris. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. At the hotel, rooms are equipped with a desk. The rooms in Hôtel AKENA Serris - Val d'Europe are equipped with a flat-screen TV and free toiletries. A buffet, vegetarian or gluten-free breakfast is available at the property. Speaking English, Spanish, French and Italian, staff are always on hand to help at the reception. Gare de Lyon is 21 miles from the accommodation, while Opéra Bastille is 22 miles from the property. Paris - Charles De Gaulle Airport is 19 miles away.

Hôtel AKENA Serris - Val d'Europe is located in Serris.

This 107 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Restaurant, Entertainment, and several others. This is a 4 star rated property and has over 2236 reviews with the average score of 8.5 . Coming to Serris and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 107 Bedrooms Hotel if you want to learn more about this place in Serris. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel AKENA Serris - Val d'Europe in Serris is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel AKENA Serris - Val d'Europe”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Wine/Champagne

Snack bar

Coffee house on site

Parking

Parking

Parking garage

Accessible parking

Parking on site

Private Parking

Accessibility

Wheelchair accessible

Bathroom emergency cord

Raised toilet

Toilet with grab rails

Visual aids (Braille)

Lowered sink

Activities

Golf course (within 2 miles)

Entertainment

Board games/Puzzles

General

Smoke-free property

Facilities for disabled guests

Non-smoking rooms

Family rooms

Wifi in all areas

Elevator

Heating

Soundproof rooms

Air conditioning

Guest Services

Daily housekeeping

Fax/Photocopying

Baggage storage

24-hour front desk

Concierge

Ironing service

Express check-in/out

Dry cleaning

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Sun deck

Terrace

Security/Safety

Security alarm

Fire extinguishers

Smoke alarms

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.8

Location:

8.95

Staff:

9.45

Facilities:

8.96

Comfort:

9.35

Cleanliness:

9.42

Mathew

Aug 30, 2025 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Space, comfort and cleanliness of the rooms and general hotel was fantastic. Staff very helpful and friendly upon check in and check out. Would recommend for families wanting to go to Disney.

Negative: Room could have had hot beverage facilities... i.e. a kettle and cups

Summary: Very happy with the hotel and would come again

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 20 m² 1 King bed(s) Bed	Bathroom Shower, Walk-in shower, Towels, Hairdryer, Shampoo, Towels/Sheets (extra fee), Private bathroom, Free toiletries, Toilet, Body soap, Toilet paper Media & Technology Flat-screen TV, Cable channels, Streaming service (like Netflix), Satellite channels, TV General Carpeted, Trash cans, Smoke Alarm, Heating, Air conditioning Services Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet Accessibility Hearing accessible, Accessible by elevator, Shower chair, Toilet with grab rails, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Twin Room Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Bathroom Shower, Walk-in shower, Towels, Hairdryer, Shampoo, Towels/Sheets (extra fee), Private bathroom, Free toiletries, Toilet, Body soap, Toilet paper Media & Technology Flat-screen TV, Cable channels, Streaming service (like Netflix), Satellite channels, TV General Carpeted, Trash cans, Smoke Alarm, Heating, Air conditioning Services Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Family Room Room Type: Family Room Size: 29 m² 2 Bunk bed Bed 1 Queen bed(s) Bed	Bathroom Shower, Walk-in shower, Towels, Hairdryer, Shampoo, Towels/Sheets (extra fee), Private bathroom, Free toiletries, Toilet, Body soap, Toilet paper Media & Technology Flat-screen TV, Cable channels, Streaming service (like Netflix), Satellite channels, TV General Carpeted, Trash cans, Smoke Alarm, Heating, Air conditioning Services Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Socket near the bed
Superior Double Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Bathroom Shower, Towels, Hairdryer, Shampoo, Towels/Sheets (extra fee), Private bathroom, Free toiletries, Toilet, Body soap, Toothbrush, Toilet paper General Carpeted, Trash cans, Smoke Alarm, Heating, Safe, Air conditioning Media & Technology Flat-screen TV, Cable channels, Streaming service (like Netflix), Satellite channels, TV Services Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Socket near the bed