Is this Dolphin Bay Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Dolphin Bay Hotel have a swimming pool?

No, this Dolphin Bay Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Dolphin Bay Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Dolphin Bay Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Dolphin Bay Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Dolphin Bay Hotel?

Based on the information reported by the owner or manager, the Dolphin Bay Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Dolphin Bay Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dolphin Bay Hotel | Hotel in Hilo

9.2 (670 Reviews) | 1 Bathroom

Hotel in Hilo

Hotel in Hilo with free parking
Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Amenities

Parking

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathtub or shower

Private bathroom

Hair dryer

Towels

Free toiletries

Bedroom

Rollaway/extra beds (surcharge)

Ceiling fan

Cribs/infant beds (surcharge)

Bed sheets

Iron/ironing board

Desk

Access via exterior corridors

Dryer

Breakfast

Kitchen

Refrigerator

Toaster

Blender

Cookware/dishes/utensils

Freezer

Coffee/tea maker

Microwave

Stovetop

Parking

Onsite parking includes off-street options

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Entertainment

Cable channels

Flat-screen TV

General

Front-desk safe

English

Smoke-free property

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Kitchen

Refrigerator

Cribs/infant beds (surcharge)

Microwave

Daily housekeeping

Laundry facilities

Front desk (limited hours)

Concierge services

Luggage storage

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

BBQ grill(s)

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 20.0 per night. cribs (infant beds) are available for usd 20.0 per night.

Payment Policy

Crib (infant bed) fee: usd 20.0 per night rollaway bed fee: usd 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - ta 095-227-9040-01 this property accepts credit cards; cash is not accepted

Reviews

Pacita

Oct 9, 2025 01:55:00 PM

Review Score: 10

Summary: Did not use laundry service. Parking convenient and safe. Staff outstanding.

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Studio, 1 Queen Bed, Kitchen Room Size: 170 square feet m² 1 Queen Bed	General Number of living rooms 0, Kitchen, Number of bedrooms - 0, Ping - 5, Square feet - 170, Garden view, Square meters - 16, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Studio, 1 Queen Bed, Kitchen Room Size: 172 square feet m² 1 Queen Bed	General Number of living rooms 0, Kitchen, Number of bedrooms - 0, Square feet - 172, Garden view, Square meters - 16, Ping - 4.83, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Apartment, 1 Bedroom, Kitchen Room Size: 355 square feet m² 3 Queen Bed and Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Garden view, Square feet - 355, Separate bedroom, Bed count maximum 3, Extra bed count 1, Ping - 9.98, Square meters - 33, Bed count minimum 3