Is this Pigeon Forge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pigeon Forge hotel?

Check-in time for Pigeon Forge hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pigeon Forge hotel have a swimming pool?

Yes, this Pigeon Forge hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pigeon Forge hotel?

Best-rates for the Pigeon Forge hotel starts from $98 per night with includes Designated Smoking Area, Wellness Facilities, Child Friendly, Internet, Air Conditioner, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Bedding/Linens, Entertainment, Business Services, Toiletries, Guest Services, Breakfast, Kitchen, Parking, Transportation/Shuttle, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pigeon Forge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pigeon Forge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pigeon Forge hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pigeon Forge hotel?

Based on the information reported by the owner or manager, the Pigeon Forge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pigeon Forge hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru by Hilton Pigeon Forge, TN | Hotel in Pigeon Forge

8.8 (1000 Reviews) | 1 Bathroom

Pigeon Forge Hotel | Tru by Hilton Pigeon Forge, TN

Hotel in Pigeon Forge

Hotel with free parking, near Island at Pigeon Forge
An indoor pool, an outdoor pool, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and coffee/tea in a common area.
Weekly housekeeping is available.
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Designer toiletries

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Heating (climate-controlled)

Cribs/infant beds (surcharge)

Bed sheets

Safe

Desk

Iron/ironing board

Free local calls

Phone

Breakfast

Coffee/tea in common area(s)

Free continental breakfast available daily 7 AM–10 AM

Refrigerator

Parking

Area shuttle (surcharge)

Onsite parking includes off-street options

Wheelchair-accessible parking and van parking available

Electric car charging station on site

Free self parking on site

Accessibility

Wheelchair-accessible path to elevator

Wheelchair-accessible van parking

Stair-free path to entrance

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Phone accessibility kit

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible business center

Activities

Theme parks

Outdoor pool

Billiards/pool table

Fitness center

Indoor pool

Entertainment

Premium channels

Satellite channels

55-inch LCD TV

General

Business center

Free newspapers in lobby

Front-desk safe

Elevator

English

Designated smoking areas (fines apply)

Guest Services

Refrigerator

Snack bar/deli

Outdoor pool

Cribs/infant beds (surcharge)

Indoor pool

Luggage storage

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Picnic area

Rooftop terrace

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 11 am contactless check-in available express check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 179 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available.

Payment Policy

Pet fee: usd 75 per pet, per stay service animals are exempt from fees late check-out fee: usd 179 (subject to availability) cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 100 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Andrew B

Jan 1, 2026 01:35:42 AM

Review Score: 6

Summary: Location is really nice as it is very walkable to the Island center. The hotel rooms are smaller in size than photo show it and For the most part the staff is nice and helpful, however when my family and I arrived at the hotel after traveling 10 hours of driving and to be told it is not 4:30pm you cannot get in your room. We arrived at the hotel at 1:30pm so we were not asking to be able to get in the room 5 to 8 hours prior to 4;30pm and the desk clerk had an attitude. Yes I was tired from driving but if the desk clerk would have showed an ounce of empathy it would be different and the rating would be different but since our stay started out poor the overall satisfaction was the reason for a poor rating.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Multiple Beds, Accessible (Hearing) Room Size: 404 square feet m² 2 King Bed and Twin Bunk Bed	General Square feet - 404, Number of living rooms 0, Ping - 11.35, Number of bedrooms - 0, Square meters - 38, Pets not allowed, Bed count maximum 3, Wheelchair accessible, Bed count minimum 3
Room, Accessible, Bathtub Room Size: m²	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bathtub only, Wheelchair accessible
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Square meters - 34, Roll-in shower, Bed count maximum 1, Ping - 10
Room, 1 King Bed, Accessible (Hearing) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11.21, Pets not allowed, Square meters - 37, Square feet - 399, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Bathtub Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11.21, Pets not allowed, Square meters - 37, Bathtub only, Square feet - 399, Wheelchair accessible, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11.21, Pets not allowed, Square meters - 37, Square feet - 399, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, Accessible, Bathtub Room Size: m²	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bathtub only, Wheelchair accessible
Room, 1 King Bed, Accessible, Bathtub Room Size: 369 square feet m² 1 King Bed	General Square feet - 369, Pets not allowed, Bathtub only, Wheelchair accessible, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Room, 1 King Bed Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6.49, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 280 square feet m² 2 Queen Beds	General Square feet - 280, Pets not allowed, Square meters - 26, Extra bed count 0, Bed count minimum 2, Ping - 7.87, Bed count maximum 2