Is this The Promissory Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Promissory Hotel have a swimming pool?

No, this The Promissory Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Promissory Hotel?

Best-rates for the The Promissory Hotel starts from $182 per night with includes Wheelchair Accessible, Accessibility, Entertainment, Air Conditioner, Bedding/Linens, Restaurant, Bar, Internet, Kitchen, Parking, Security/Safety, Child Friendly, Wellness Facilities, Guest Services, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Promissory Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Promissory Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Promissory Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Promissory Hotel?

Based on the information reported by the owner or manager, the The Promissory Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Promissory Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Promissory Hotel | Hotel in Roanoke

9.0 (2 Reviews) | 1 Bathroom

Hotel in Roanoke

Hotel with a restaurant, steps from Center in the Square
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and a 24-hour front desk.
Private bathrooms are not ensuite.
The Promissory Hotel offers 27 accommodations with laptop-compatible safes and hair dryers. This Roanoke hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Rooms have detached private bathrooms. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom (not in room)

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Laptop-compatible safe

Iron/ironing board (on request)

Free local calls

Electrical adapters/chargers

Phone

Breakfast

1 bar

1 restaurant and 1 coffee shop/cafe

Mini-fridge

Parking

Covered self parking on site (USD 10.00 per night; includes in/out privileges)

Accessibility

Elevator door width (inches): 48

Wheelchair-accessible lounge

Visual alarms in hallways

Braille signage

Stair-free path to entrance

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 29

Stairway handrail height (inches): 48

Handrails in stairways

Well-lit path to entrance

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Valet for wheelchair-equipped vehicle

Activities

Concerts/live shows

24-hour fitness center

General

Elevator

English

Smoke-free property

Guest Services

Mini-fridge

Daily housekeeping

Luggage storage

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Payment Policy

Covered self parking fee: usd 10.00 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Mark

Feb 1, 2026 11:39:46 AM

Review Score: 10

Summary: From the moment I walked in the door, the staff was extremely friendly and accommodating. My room was upgraded from a loft to a king suite, and it reminded me of a small condo. The room was very comfortable, the kitchenette clean with plenty of mugs, cups, a refrigerator, and a kettle to boil water. The bathroom was clean with plenty of hot water and the shower very luxurious. The bed was comfortable and I enjoyed the robe hanging in the bedroom area. Everything about this suite was "new" and "fresh". As I was leaving the next morning, the lady at the front desk was again very kind and polite. She warned me to be careful walking out, as the floor had just been mopped and was slippery. Also, upon checking in on Thursday evening, the lady at the desk gave me a mini-tour of the building, and the spaces that were being renovated. It was interesting to see the concept and how much had already been done. I hope to return and see the finished product later this year.

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Room Arrangement

Room Info	Facilities
Premier Suite, 2 Bedrooms, Roll-in Shower Room Size: 600 square feet m² 3 Queen Beds and Queen Sofa Bed	General Square meters - 55.7, Square feet - 600, Number of bedrooms - 2, Desk, Ping - 16.9, Shower only, Separate sitting area, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Premier Suite, 2 Bedrooms Room Size: 600 square feet m² 3 King Beds and Queen Sofa Bed	General Square meters - 55.7, Square feet - 600, No rollaway/extra beds, Number of bedrooms - 2, Desk, No cribs (infant beds), Ping - 16.9, Shower only, Separate sitting area, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Signature Suite, 1 Queen Bed Room Size: 500 square feet m² 1 Queen Bed	General Square feet - 500, Number of bedrooms - 1, Shower only, Ping - 14.1, Bed count minimum 1, Square meters - 46.5, Number of living rooms 1, Bed count maximum 1
Signature Suite, 1 King Bed with Sofa bed Room Size: 500 square feet m² 2 King Bed and Queen Sofa Bed	General Square feet - 500, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Shower only, Ping - 14.1, Separate sitting area, Square meters - 46.5, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 Queen Bed Room Size: 295 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Square feet - 295, Ping - 8.3, Square meters - 27.4, Bed count minimum 1, Bed count maximum 1
Loft, 1 Queen Bed with Sofa bed Room Size: 340 square feet m² 2 Queen Bed and Queen Sofa Bed	General Square meters - 31.6, Number of bedrooms - 1, Square feet - 340, Ping - 9.6, Shower only, Separate sitting area, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Premier Suite, Multiple Beds Room Size: 600 square feet m² 3 King Bed, Queen Bed and Queen Sofa Bed	General Square meters - 55.7, Square feet - 600, No rollaway/extra beds, Number of bedrooms - 2, Desk, No cribs (infant beds), Ping - 16.9, Shower only, Separate sitting area, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Suite, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Queen Sofa Bed	General No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Shower only, Separate sitting area, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Loft, 1 Bedroom Room Size: 340 square feet m² 2 Large Twin Bed and Queen Sofa Bed	General Square meters - 31.6, Number of bedrooms - 1, Square feet - 340, Ping - 9.6, Shower only, Separate sitting area, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower Room Size: 500 square feet m² 2 King Bed and Queen Sofa Bed	General Square feet - 500, No rollaway/extra beds, Desk, No cribs (infant beds), Number of bedrooms - 1, Shower only, Ping - 14.1, Separate sitting area, Square meters - 46.5, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Premier Suite, Multiple Beds Room Size: 510 square feet m² 3 Queen Beds and Queen Sofa Bed	General Number of bedrooms - 2, Desk, Shower only, Separate sitting area, Bed count maximum 3, Square feet - 510, Square meters - 47.4, Number of living rooms 1, Ping - 14.3, Bed count minimum 3
Classic Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Square meters - 26.0, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Number of bedrooms - 1, Shower only, Ping - 7.9, Bed count minimum 1, Bed count maximum 1