Is this Union Square hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Union Square hotel have a swimming pool?

No, this Union Square hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Union Square hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Union Square hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Union Square hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Union Square hotel?

Based on the information reported by the owner or manager, the Union Square hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Union Square hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

citizenM San Francisco Union Square | Hotel in San Francisco

| 9.4 (1425 Reviews) | 1 Bathroom

Union Square Hotel | citizenM San Francisco Union Square

Hotel in Union Square, San Francisco

Central hotel with a restaurant connected to a rail/subway station in San Francisco
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Eco-friendly toiletries

Private bathroom

Shampoo

Soap

Hydromassage showerhead

Toothbrush and toothpaste (on request)

Towels

Hair dryer

Bedroom

Pillow-top mattress

Heating (climate-controlled)

Bed sheets

Premium bedding

Air conditioning (climate-controlled)

Energy-saving switches

Recycling

Mobile key entry

Water-efficient toilets only

Eco-friendly cleaning products provided

LED light bulbs

Water-efficient showers only

Iron/ironing board

Phone

Laptop-friendly workspace

Bulk dispenser for toiletries

Desk

Safe

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22 per person

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Refrigerator

Parking

No onsite parking available

Accessibility

Wheelchair-accessible path to elevator

Well-lit path to entrance

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Elevator door width (inches): 42

Wheelchair-accessible restaurant

Grab bar in shower

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Lever door handles

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 31

Activities

Health/beauty spa

Outlet shopping

24-hour fitness center

Entertainment

Cable channels

LED TV

iPad

General

24-hour business center

Coworking space

Front-desk safe

Elevator

Water dispenser

English

Comprehensive food waste policy

At least 80% lighting from LEDs

Local culture & ecosystem education

Comprehensive recycling policy

Humane treatment of captive wild animals

Double-glazed windows

No plastic coffee stirrers

Communal living room

Locally-owned & organized tours & activities

No plastic drinking straws

No plastic soda bottles

No plastic water bottles

TV in lobby

Reusable cups only

Smoke-free property

Local artist showcase

Guest Services

Refrigerator

Housekeeping (on request)

24-hour front desk

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 22 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses wind energy, plus eco-friendly cleaning products

Reviews

Dejan

Nov 26, 2025 04:51:33 PM

Review Score: 4

Summary: They didn’t provide us with bed sheets and The whole restroom was in water after taking a shower There was a lake in the restroom because water couldn’t go anywhere

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (High Floor) Room Size: 151 square feet m² 1 King Bed	General Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) Room Size: 151 square feet m² 1 King Bed	General Wheelchair-width doorways, Ping - 4, Low-height desk, Raised toilet seat, Square feet - 151, Transfer shower, Hand-held showerhead, Square meters - 14, Grab bar - near toilet, Wheelchair accessible, Portable shower seat, Height-adjustable showerhead, Low-height bed, Bed count minimum 1, Roll-in shower, Bed count maximum 1